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Payment Refunds
Payment Refunds
Refunds
When you return an item, your refund amount and refund method may vary. You can check the payment method that was refunded and the status of your refund in Your Orders.
Where's My Refund?
You can check the payment method that was refunded and the status of your refund in Your Orders.
Note: After the carrier has received your item, it can take up to two weeks for us to receive and process your return.
To see how long will take for you to receive your refund, see the table below.
How Refunds Are Issued
When returning an item, you can choose your preferred refund method in the Returns Center.
If you're receiving a refund after we have received your item, it may take an additional three to five business days to process your return fully and issue your refund.
Once we issue your refund, it may take additional time for your funds to be made available in your account by your financial institution. See the following table for more details.
-Credit card, Refund Time (After Refund Is Processed):Three to five business days
-Debit card,Refund Time :Up to 10 business days
-Checking account,Refund Time :Up to 10 business days
-Prepaid credit card,Refund Time :Up to 30 days.
Note: Refund timing to a prepaid card depends on the issuer of the card. The refund can take up to 30 days to process based on the policy of the issuer. If you no longer have the physical card, the card is still stored within your account. It can be used toward future purchases on the account it's stored in.
-Credit card, Refund Time (After Refund Is Processed):Three to five business days
-Debit card,Refund Time :Up to 10 business days
-Checking account,Refund Time :Up to 10 business days
-Prepaid credit card,Refund Time :Up to 30 days.
Note: Refund timing to a prepaid card depends on the issuer of the card. The refund can take up to 30 days to process based on the policy of the issuer. If you no longer have the physical card, the card is still stored within your account. It can be used toward future purchases on the account it's stored in.
